Frequently asked questions
Pub Charity Limited aims to provide enduring community benefit by ring fencing funds raised
in a territorial authority area and giving priority
to applications where we operate. Funds are distributed to a wide range of groups including community, arts and culture, health, emergency services, education and sports groups.
How long does it take for an application to be processed?
The Net Proceeds Committee meets at least four times per year, and payment of approved donations is made within one week of that meeting.
How do we know if our donation has been approved?
Once your application has been considered by the Net Proceeds Committee, you should hear from us within 5–10 working days. If your donation has been approved, you will receive a confirmation remittance advice by mail. If it has been declined you will receive a letter advising you of the outcome.
When will we get the money?
Funds for approved donations are direct credited into the account you provided with your application within a week of the Net Proceeds Committee meeting that considered the application.
How do I appeal or query a decision?
Please see information on our Complaints Process.
Can we reapply for a donation?
We encourage you to reapply. You will need to complete a new application form and make any necessary changes based on the outcome of your previous application.
Where do the donation funds come from?
Hotels and taverns that have chosen to have Pub Charity Limited as their Gaming Machine Operator host gaming machines to raise funds for community benefit. Pub Charity Limited venues are located throughout New Zealand.
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